Contactless valet parking replaces the paper claim ticket with a digital ticket on the guest's phone. The attendant checks the car in on their own phone, the guest gets a link by text or QR code, and later taps one button to have the car brought round. Nobody hands over a stub, and nobody has to find the attendant to ask for their car.
How it works, step by step
- The guest pulls up. The attendant enters the plate, make and colour, and the system assigns the next free key hook.
- The guest scans a QR code on the attendant's screen, or receives a text message with their ticket link.
- When they are ready to leave, the guest taps “Request My Car”. The request appears instantly in the attendant queue with a timer.
- The attendant marks the car “Ready at Stand”, the guest's ticket updates, and an optional text goes out.
- The guest can tip by card or Apple Pay straight from the ticket.
Why venues switch
- No lost tickets, no torn stubs, no reprinting.
- Guests wait less, because cars are requested before they reach the stand.
- Cashless tips raise attendant earnings when guests carry no cash.
- Managers see live numbers: cars parked, average retrieval time and tips.
Do guests need an app?
No. With ipark.today the ticket is a normal web page. It opens in any phone browser and needs no account, password or download.